- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
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CODE OF ETHICS
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Testimonials
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Great mechanic trust worthy and reliable and always willing to work with me on whatever he might think is best for my car!~ Kadence W.
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Larry is an awesome guy, even though it was an oil change, it was done quickly in the time he said, and the customer service was nice, and I'll definitely be going back again, probably to get my brakes fixed~ Paul H.